Terms of Service

Last updated: January 2026

1. Acceptance of Terms

By accessing or using Lisungi Finance ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Service.

2. Description of Service

Lisungi Finance is a personal finance management platform that provides tools for tracking transactions, budgeting, savings goals, debt management, investment tracking, receipt scanning, and AI-powered financial insights.

3. Eligibility

You must be at least 18 years old to use this Service. By using the Service, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms.

4. User Accounts

4.1 Account Creation

To use certain features, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

4.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to:

  • Use a strong, unique password
  • Enable two-factor authentication when available
  • Notify us immediately of any unauthorized access
  • Not share your account with others

5. Subscription Plans and Payment

5.1 Subscription Tiers

We offer three subscription tiers:

  • Free: Basic features including transactions, budgets, and savings goals
  • Pro ($9.99/month): Includes AI insights, receipt scanning, and investment tracking
  • Family ($19.99/month): Includes all Pro features plus family sharing for up to 5 members

5.2 Billing

Subscription fees are billed in advance on a monthly basis. Payment is processed securely through Stripe. By subscribing, you authorize us to charge your payment method on a recurring basis.

5.3 Cancellation Policy

You may cancel your subscription at any time through your account settings or by contacting our customer support team. Cancellations take effect at the end of your current billing period, and you will retain access to paid features until that date. No further charges will be made after cancellation.

To cancel your subscription:

  • Log into your account and navigate to Settings → Subscription
  • Click "Cancel Subscription" and follow the prompts
  • Or email [email protected] with your cancellation request

After cancellation, your account will automatically downgrade to the Free plan at the end of your billing period, and all your data will be preserved.

5.4 Refund Policy

30-Day Money-Back Guarantee: We offer a full refund within 30 days of your initial subscription purchase if you are not satisfied with the Service. To request a refund during this period, contact [email protected] with your account details and reason for the refund request.

After 30 Days: We do not provide refunds for partial months, unused services, or subscription renewals after the 30-day guarantee period, except as required by applicable law. If you cancel your subscription, you will continue to have access to paid features until the end of your current billing period.

Exceptional Circumstances: Refunds may be considered on a case-by-case basis for exceptional circumstances, including:

  • Technical issues that prevented you from using the Service
  • Duplicate or erroneous charges
  • Service outages lasting more than 48 consecutive hours

All refund requests must be submitted in writing to [email protected] and will be processed within 5-10 business days of approval.

5.5 Disputes and Chargebacks

If you have a billing dispute or concern about a charge, please contact us at [email protected] before initiating a chargeback with your bank or credit card company. We are committed to resolving billing issues quickly and fairly.

Initiating a chargeback without first contacting us may result in immediate suspension of your account pending resolution of the dispute. If a chargeback is found to be unjustified, we reserve the right to pursue collection of the disputed amount and any associated fees.

5.6 Price Changes

We reserve the right to modify subscription prices with at least 30 days' notice. Price changes will apply to your next billing cycle unless you cancel before the change takes effect.

6. Acceptable Use

You agree not to:

  • Violate any laws or regulations
  • Infringe on intellectual property rights
  • Upload malicious code or viruses
  • Attempt to gain unauthorized access to our systems
  • Use the Service for fraudulent purposes
  • Reverse engineer or decompile any part of the Service
  • Scrape or harvest data from the Service
  • Impersonate others or misrepresent your affiliation
  • Interfere with other users' access to the Service

7. Intellectual Property

7.1 Our Content

The Service, including its design, features, functionality, and content, is owned by Lisungi Finance and protected by copyright, trademark, and other intellectual property laws.

7.2 Your Content

You retain ownership of any data, information, or content you submit to the Service ("Your Content"). By submitting Your Content, you grant us a limited license to use, store, and process it solely to provide the Service.

8. AI-Powered Features

Our AI-powered insights and recommendations are provided for informational purposes only and should not be considered professional financial advice. You are solely responsible for your financial decisions.

9. Data Privacy

Your use of the Service is also governed by our Privacy Policy. Please review it to understand how we collect, use, and protect your information.

10. Disclaimers

10.1 No Warranty

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

10.2 Not Financial Advice

We are not a financial advisor, accountant, or tax professional. The information and tools provided through the Service are for informational purposes only and should not be construed as professional financial, investment, tax, or legal advice.

10.3 Data Accuracy

While we strive for accuracy, we do not guarantee that all data, calculations, or insights provided by the Service are error-free or complete. You are responsible for verifying the accuracy of your financial information.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FAMILY FINANCIAL MASTERY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM:

  • Your use or inability to use the Service
  • Any unauthorized access to or use of our servers
  • Any bugs, viruses, or malicious code transmitted through the Service
  • Any errors or omissions in any content
  • Financial decisions made based on information from the Service

12. Indemnification

You agree to indemnify, defend, and hold harmless Lisungi Finance and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising out of or related to your use of the Service or violation of these Terms.

13. Termination

We reserve the right to suspend or terminate your account and access to the Service at any time, with or without notice, for any reason, including violation of these Terms. Upon termination, your right to use the Service will immediately cease.

14. Third-Party Services

The Service may integrate with third-party services (e.g., Stripe for payments, SendGrid for emails). Your use of these services is subject to their respective terms and conditions. We are not responsible for the actions or policies of third-party providers.

15. Modifications to Terms

We may modify these Terms at any time. We will notify you of material changes by email or through a prominent notice on the Service. Your continued use of the Service after changes indicates your acceptance of the modified Terms.

16. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Lisungi Finance operates, without regard to its conflict of law provisions.

17. Dispute Resolution

17.1 Informal Resolution

Before filing a claim, you agree to contact us at [email protected] to attempt to resolve the dispute informally.

17.2 Arbitration

Any disputes arising out of or relating to these Terms or the Service shall be resolved through binding arbitration, except that either party may seek injunctive relief in court for infringement of intellectual property rights.

18. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

19. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Lisungi Finance regarding the Service and supersede all prior agreements and understandings.

20. Contact Information

If you have questions about these Terms, please contact us:

Important Notice

By using Lisungi Finance, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree, you must discontinue use of the Service immediately.