Privacy Policy

Last updated: January 2026

1. Introduction

Welcome to Lisungi Finance ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our financial management platform.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

  • Name and email address
  • Account credentials
  • Payment information (processed securely through Stripe)
  • Profile information

2.2 Financial Data

To provide our services, we collect and store:

  • Transaction records
  • Budget information
  • Savings goals
  • Debt information
  • Investment portfolio data
  • Receipt images and extracted data

2.3 Usage Information

We automatically collect certain information when you use our platform:

  • Device information (IP address, browser type, operating system)
  • Usage patterns and feature interactions
  • Login history and session data
  • Analytics and performance data

3. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve our services
  • Process your transactions and manage your subscription
  • Send you transactional emails (receipts, confirmations, notifications)
  • Provide customer support
  • Generate AI-powered financial insights and recommendations
  • Detect and prevent fraud and security threats
  • Comply with legal obligations
  • Analyze usage patterns to improve user experience

4. Data Security

We implement industry-standard security measures to protect your information:

  • Encryption: All data is encrypted in transit (TLS/SSL) and at rest
  • Authentication: Two-factor authentication (2FA) available for all accounts
  • Access Controls: Strict role-based access controls and audit logging
  • Payment Security: PCI-DSS compliant payment processing through Stripe
  • Regular Audits: Security assessments and penetration testing

5. Data Sharing and Disclosure

5.1 Third-Party Service Providers

We share your information with trusted third-party providers who assist us in operating our platform:

  • Stripe: Payment processing
  • SendGrid: Transactional email delivery
  • Cloud Hosting: Secure data storage and infrastructure

5.2 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

6. Your Rights and Choices

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and data
  • Export: Download your data in a portable format
  • Opt-Out: Unsubscribe from marketing communications
  • Restrict Processing: Limit how we use your information

To exercise these rights, contact us at [email protected]

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. After account deletion, we may retain certain information for legal compliance, fraud prevention, and dispute resolution purposes.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookies through your browser settings.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a prominent notice on our platform. Your continued use of our services after changes indicates your acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

GDPR Compliance

For users in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR). You have additional rights under GDPR, including the right to lodge a complaint with your local data protection authority.

CCPA Compliance

For California residents, we comply with the California Consumer Privacy Act (CCPA). You have the right to know what personal information we collect, request deletion, and opt-out of the sale of your personal information (note: we do not sell your personal information).